This article entitled the SMB Hype Cycle on The Register is spot on when it comes to saying that small businesses are not in general “early adopters” of new technology. We are in a phase of new technologies being release especially from Microsoft, but with all their marketing, technical training to Partners, the reality is that very few small businesses will adopt these technologies anytime soon. One of the key points made by the article is :
Meanwhile, we must not forget that most IT procurements in the small business space are actually quite dull and boring as SMEs purchase commodity or low complexity kit and software on a piecemeal basis as part of the routine maintenance and everyday growth of IT systems - a PC here, a server there.
Now, as IT Consultants where all meant to be selling the latest and greatest. We’re meant to be explaining to customers how their lifes and businesses will be transformed by implementing all this cool techy stuff, when really those business owners are all thinking “how much is this going to cost me”? You can’t change a whole business culture overnight and as IT Consultants we have a lot to do to become trusted advisors to small businesses!

