I was reading the new SMB Partner Community magazine, hot off the press, which I got from the West Midlands SBS Group Meeting, probably torn from the clutches of Harry Brelsford, SBS Guru, demi-god and small business consultant extraordinaire. One of the key quotes from the magazine (in my humble opinion) was from a picture of a Microsoft internal small business summit where it was aligining its small business partner and customer messages.
A key takeaway was the realization by many Microsoft managers that some SBS consultants are ‘too technical’ to be financially successful
Now, does it take such a summit to come to this amazing revelation? However, it’s a constant reminder to us that we need to “walk a mile” in our customers shoes to understand their issues!
You know, sometimes I think I’m not technical enough. I’m the kind of person that when browsing through the excellent IBM developerWorks site feels like a child in a sweet shop! Oooh, which tutorial should I look at first, Ajax, XML, Apache Geronimo, DBA Exam Prep…

